Lodgifys automation tools allow you to set up automated email messages to be sent to your guest across all listing platforms. This is something you would mention in your Airbnb House Rules and again in the checkout instructions. Housekeeping must begin on schedule in order to prepare for the next guests. Our Waivo Review: Next Level Security Deposit for Your Airbnb? Hopefully, they have had a great experience, and all guests will leave 5 stars. You can also add some useful information like directions to nearby grocery stores. Best wishes and we hope youll come back soon! The check-out time is at 11 AM. This is the last step guests will need to take before they leave your property. Airbnb Check-in Instructions Sample If you are a new Airbnb host, you may not know what details you should include when creating your check-in instructions. This makes for less work for my cleaning service and a smaller bill for me. Required fields are marked *, Join 1,000+ subscribers and receive 'The Friday Five' with tools, tips, and resources I tell guests the cleaner will arrive at 11:00 AM to prepare the apartment for the next guests, so they understand why its important to leave on time, says Superhost Joh in San Francisco. When guests leave sheets on the bed, its easier to see if there are stains or tears that need to be corrected than when they are wadded up in a ball on the bed. 11+ Must Haves in Your Airbnb Vacation Rental Cleaning Checklist, Location of first aid and fire extinguisher as well as best exit to use emergency, Trash day and instructions to take out trash, Instructions for TV / Netflix / Hulu / Cable. Strip them and leave them on the bed, put them in the bathtub or shower, et cetera. Explain why its so important for guests to check out on time (the housecleaner arrives at 12:00, for example) so your guests understand why you are enforcing it. Some guests check out extremely early, and in order to make sure they see the instructions we send them the night before. Check under the beds for any belongings that might have been dropped under there. Day of check-in instructions. If you are worried about your checkout time not being respected or have had issues in the past, you may want to consider setting a late checkout fee. Sample Airbnb House Rules. By signing up, you agree to receive email from this podcast. Checkout is at [time]. Adoric Pillow Review: A Hotel-Quality Memory Foam Pillow? The day of check-in is a big day! 10. With that said, heres everything you need to include in your check-out instructions. You are most welcome to return anytime and send your friends!Thanks so much again! Please respect check-in and check-out times. We hope it helps! Please feel free to share suggestions that would have improved the property or your stay. However, if youd like to venture a bit farther and climb the Space Needle or go for a stroll in Lake Union Park, we recommend using the local public transport system instead of driving. Remind guests to close and lock all windows and doors and point out any windows or doors that may be easy to forget like in lofts or on patios. Washington State Department of Health: 1-877-539-4344. Your email address will not be published. If theyve chosen an Airbnb over a hotel, you can assume that theyll want to use appliances like the coffeemaker or the washing machine. You can put it in your airbnb house manual. You'll be asked to provide photos of the process and short instructional notes. Start your free trial today! Create your manual once, and you won't have to rewrite or resend emails for every bookinga major timesaver. Rentalrecon.com is NOT officially supported by Airbnb.com, or any of its subsidiaries, in any official manner or under any circumstances. First of all, make sure your checkout time is set to the correct time on Vrbo. You should provide all of your Airbnb check-out instructions in your house manual. Basically, anything the guests need to do themselves before leaving the property. 4. If you put 100 hosts in a room, its easy to imagine that 50 of them would argue for significant cleaning expectations of guests (even when hosts charge a cleaning fee), while the other 50 would support minimal expectations. You do not want a guest leaving the thermostat on an extreme temperature and running your power bill up. I use a program called AirGMS to send out this list automatically upon the arrival of each guest. Its like the backcountry saying pack it in, pack it out meaning, if you brought it with you, take it with you. If our schedule permits, we may allow a early check-in/ late check-out for a . (Host's name) " Airbnb Checkout Instructions: What to Include? You can pay your fare in cash to the driver or download the Transit GO Ticket app on your smartphone and pay with your credit or debit card. Most of them are common courtesies. To make things easy and super flexible, you can access the property by using this code provided to you on check-in day. As you probably know, we Airbnb hosts live and die by 5-star reviews. But make sure the heat is set to at least 64 degrees in the winter so your pipes dont freeze. All rights reserved. How Many Views on Airbnb: Whats Your Listings Count? Finally, the day has come for departure. You dont have to cover everything, but its good to mention at least nearby subway stations or bus stops. Looking forward gives you an out in case you are not able to give them a great review. We have so many great memories attached to it, and were convinced that you will, too. Here is the screen I capture from my conversation with guest. Phil Sykora is a freelance writer from Cleveland, OH. I ask guests to leave all bedding and sheets on the bed, so that the cleaning service can quickly strip them and get them washed. Oftentimes guests will stop at a local grocery store or travel with snacks they want to keep in the kitchen. If you want to discover the neighborhood that encircles the loft, we recommend taking a walk in Occidental Park, signing up for a wine tasting in The Wine Room, and going restaurant-hopping in Chinatown. You can also ask guests to set the thermostat back to a specific temperature. Bottom line on cleaning expectations: Its not wrong to have a hefty list of expectations, even with a cleaning fee, but do consider each one to determine the necessity of passing that task onto the guest, especially if you start to get pushback from guests or you notice some of your regular guests arent returning. Copyright Vacation Home Help 2022. Post includes essential information for guests. Let us know if you have any questions. This place is very special to us. It shows your commitment to keeping the property as clean as possible and sets a precedent for what kind of host you are. The fire extinguisher is right next to the front door. Along the same vein as the previous point, your list of demands is going to vary for a whole house rental and a shared room in an apartment. It can also help you hold your guests accountable if they break any of your rules. So whenever you arrive, you can let yourselves in and make yourselves at home (: I've outlined some basic details below that should come in handy during your stay. A message telling me youre leaving is always appreciated. We tell them that these items will be promptly addressed. Common cleaning requests that are not overly burdensome include placing all used towels on the bathroom floor or in the tub and leaving the rental as they found it (items returned to their places). Here's how to create Airbnb check-in instructions that guests actually read and set the tone for a great guest experience. As an Amazon Associate, I earn from qualifying purchases. The Airbnb Extra Guest Fee: Dont Get Taken Advantage Of! If you have any more questions before your check-in time, just let me know. Thanks again. Hosts who place numerous expectations on guests to clean often do so because of the requirements of their particular cleaning teams. In preparation for your check-out tomorrow, here are some check-out instructions below: 1. If the demands of your cleaner are the reason behind a big list of cleaning expectations, consider negotiating with your cleaner, finding a new cleaner, or charging a higher cleaning fee instead of giving your guests a long list of cleaning expectations. One host we know ties checkout procedures and cleaning expectations to the guest review, using this verbiage: Below are our checkout instructions. Required fields are marked *. Lock front and rear doors. Check-in instructions: Here, include all relevant details and steps guests needed to gain access to your property. You should also put your contact information somewhere on the list, so your guests can contact you with any questions they might have. Most hosts have experienced the phenomenon that guests dont read, so it never hurts to hedge your bets and use both these communication modes to communicate checkout instructions. Check-out time is at 11am. Harper and Bright Designs Bunk Bed Review 2023: Is This a Quality Bunk Bed? In late 2022, Airbnb updated their terms and process for pricing to address cleaning task concerns and fees. : 11 Great Options, Airbnb Guidebook Examples and Templates for Hosts, The Best Dcor for Airbnb: Awesome Design Ideas for Hosts. 2012 - 2023 lodgify.com. 3. Include a clear check-out time and youll usually have no problems. Its so simple, its easy for it to slip guests minds! Make sure to sprinkle in tips strictly for the guests benefit. Read on to understand what to include in your Airbnb checkout instructions, and download our free editable Airbnb checkout instructions template! Other people, however, have no problem asking their guests to put in a little bit more elbow grease. The washer and dryer are in the kitchen. Remind guests of checkout time to keep things running smoothly. This way, you let your guests know that youre ultimately looking out for them, in the end. You want your check-out process to be as smooth as your check-in process. What Does Ford Have to Do with Short Term Rentals? If you search among Canvas many design templates, youll find a few different ones that you can use as an Airbnb welcome book template and adapt to your needs. (Airbnb AMA #1) Self-managing your vacation rental? It gets sent to guests in a message once the reservation has been confirmed. You have a couple of goals here. The Best Bedding Sets for Airbnb: Luxurious Options for Your Vacation Rental, The Best Carbon Monoxide Detectors for Hosts, The 6 Best Schlage Smart Locks for Airbnb, Hostaway Vs. Uplisting (2023): Suprising Results. There shouldnt be a long list of check-out demands if theyre already paying a fee for those things to be taken care of. Dont miss out on the opportunity to serve your guests, your cleaners, and yourself by providing an informative and appreciative set of checkout instructions to your guests. Myth and Reality in Booking with an AirbnbSuperhost, Turnkey Takeover: Unpacking the Benefits of Buying a Preexisting Short-Term Rental, Dont Let These Overlooked Property Issues Drain Your Vacation Rental Profits, The Impact of Airbnbs Inevitable Feature: What You Need to Know, From Yurts to a Million-Dollars in Gross Rents: A Short-Term Rental Success Story with Michael Holcomb. Guests should also dispose of any pantry items they brought. Lock the doors & windows prior to leaving. We hope that you enjoy the place as much as we did. I look forward to giving you an excellent review.CHECKOUT PROCEDURES (checkout is at 11 a.m.): Id love to know of any areas of the house or your stay that could have been improved. They can let you know if they notice a guest left a window open or if they see something suspicious before you are able to inspect the property yourself. The checkout rules have to work for both you as the host and your guests. Remind them to put their dishes in the dishwasher (if applicable). Airbnb checkout instructions are sent to your guests to provide them with all the information they need to safely depart from your Airbnb. Key Handoff How to Handle Airbnb Key Exchanges, Preventing Smoking and Noise Issues at Your Airbnb: A Guide, How to Prepare Your Home for Short-Term Rentals, Airbnb Shopping List Kitchen Essentials, 5 Things To Sell in Your Airbnb (That Guests Love), Top 100 List of Must-Have Airbnb Products Under $25, Laying Down the Ground Rules for Extended Stays. Lock box is inside the back screen door. 15. Believe it or not, it was our first home when we moved in together in Seattle! This information typically includes: Checkout time and date Lockup instructions Key handover instructions Cleaning instructions Contact information. Follow these suggestions to provide a convenient and stress-free arrival. No illegal substances allowed on the premises. Be sure to give them parking instructions in your Airbnb welcome letter - and repeat them in your house manual, too. You need time to clean up before your next guest arrives, and if your previous guest isnt checking out on time, you wont have enough time to do everything that you need to do. If youre charging a high cleaning fee, guests are not going to be happy about paying the fee and handling their own linens. 2. Encourage guests to leave the property as they found it, Show your commitment to quality customer service. Because, when people are on vacation, they might not be keeping close track of what day it is. Hosts who communicate few or no cleaning expectations typically feel guests should not have to perform any cleaning tasks because they are paying a cleaning fee. The self check in instructions, as far as I know, will be sent to guests 3 days prior the arrival, correct me if I am wrong. Do Airbnb Prices Go Down Closer to Date? For anything else, be as specific as possible with location, payment, and restrictions if any. Thanks again. Its much easier and more effective to simply ask for a positive or even 5-star review. Enter instructions, features you want to highlight, and recommendations for guests under House Manual. What should you include in your Airbnb checkout instructions? In that case, make sure you include the code. Double check drawers for any personal items. Should you Charge Your Airbnb Guest a Late Check Out Fee? Remind them to take any of their food home from the fridge. Phil is currently living in Costa Rica taking advantage of "geoarbitrage." The cleaner comes in and does everything that needs to be done.. Double check stovetop and oven are off. 20% OFF Hostaway Promo Code *VERIFIED*: Coupon Code/ Discount for Hosts, 5 Verified Coworking Promo Codes: Office Discounts and Coupons. Finally, you can use our free downloadable checkout instructions template to leave a letter for guests. AirHost Academy is a participant in affiliate marketing programs, such as the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. I use the bathtub. Instruct guests to do whatever will work best for your cleaning staff and their schedule. Template #1 . Setting clear Airbnb house rules can save you from unruly guests and angry neighbors. In this blog post, we cover what an Airbnb house manual is, what it should contain, and give you a full template that you can customize to your needs. You probably do not want it completely shut off either, so that the house will be comfortable for your cleaning service and your next guest. You should include checkout time, any chores that arent included in the cleaning fee, reminders, and key handoff instructions in your Airbnb checkout procedure. Here youll find a line that says Guest resources. That way, you keep dirty dishes contained until youre able to clean them. Every short-term rental host needs one! This template covers a lot of territory and may be more than you need. Thank you so much for your cooperation! Airbnb Insurance Provider: Top 5 Options For Hosts. It helps to include the absolute essentials at first, and then all of the additional things you request from your guests (in descending order of importance). Were beyond excited to have you! Choose the items on the template that are important to you. Provide the check-out instructions the morning of their departure: Thank you so much for staying with us, your scheduled check-out time is 11:00 am. Most importantly, make yourselves at home and have a blast! Lock all doors around the house Check which lights should be left on (you should indicate this in your instructions too) Set the alarm and lock the front door and gate. (We need time to get the house ready for our next guests, so please be considerate of check-out times). Airbnb allows you to create scheduled messages and send them to guests automatically which you can set up for the night before or morning of their checkout. 3. Youll find the dishwasher tablets in a basket on the kitchen counter. You want your guests to have a seamless experience from start to finish! Turn off heat (in winter) and A/C window unit (in summer). Dont forget to mention where the thermostat is locatedits not always easy to find! You want to eliminate any confusion when it comes to checking out of your Airbnb in hopes that the rental will be a positive experience for both you and your guests. You want to keep your check-out instructions short and to the point, so simply create a short checklist of items that you require guests to do before they check out. Setting expectations with an accurate location. Add check-in instructions in the Airbnb app. Just a quick note to let you know, I strive for 5-star service. Include recommendations for your favorite things to do and restaurant to eat at. This ensures that the heat isnt running excessively and costing you big bucks in energy bills, but the house also isnt going to drop to an uncomfortable temperature while unoccupied. The limitation of Airbnb's scheduled messaging feature is that it only offers three trigger events: booking confirmed, check-in, and checkout. Your email address will not be published. It also keeps the house smelling fresh. The Airbnb house manual is not the same as Airbnb house rules. Get Your Proper Insurance Quote- Just 5 Minutes! (function(d,u,ac,a){var s=d.createElement('script');s.type='text/javascript';s.src='https://c7168d.lodgify.com/app/js/api.min.js';s.async=true;s.dataset.user=u;s.dataset.campaign=ac;s.dataset.api=a;d.getElementsByTagName('head')[0].appendChild(s);})(document,29132,'kpqc9yztosp5wn0t1gkj','a7168b'); Your email address will not be published. Which, in turn, makes your job and the job of your housecleaner much easier. Where do you draw the line between tasks that you consider to be your responsibility and tasks that you require your guests to do before they leave? When you have your property listed on multiple different sites at once it is a pain to remember to keep every listing consistent and send automated messages for each site. Navigate forward to access suggested results. Not every host considers checkout instructions important. The Airbnb house manual is not the same as Airbnb house rules. Why You Should Focus Listing on One Platform for Your Vacation Rental. Please take the trash out before you leave. Yes, sign me up for John's free email newsletter. These digital welcome books have beautifully-designed built-in templates: all you need to do is fill in your information. Sample Airbnb Check-out Instructions You want to keep your check-out instructions short and to the point, so simply create a short checklist of items that you require guests to do before they check out. If there were any problems, or you have any suggestions, email me and let me know how I can improve. Briefly explain the importance of 5-star reviews for hosts and say you hope theyll consider leaving a positive review. TouchStay lets you send a link to your guests so they can access your house manual, and YourWelcome comes with a tablet to keep in your rental. Though it seems like common sense to close and lock all windows and doors before leaving a home, you should always mention it anyway. How to Find a Specific Property on Airbnb. Thank you so much for choosing my place. When the first item on the list is something they obviously have to do, its a better transition into all of the other things that arent necessary, but desirable. The purpose of your Airbnb house manual is to provide guests with useful information about their stay. A physical key can quickly turn into one more thing you have to worry about. The scheduled check-in time is 4:00 pm on [insert date here] feel free to arrive anytime after that. How to tell your Airbnb guests about the checkout procedure? Sign up with our invite link and you can get, What Every Host Should Know About Banning on Airbnb, Answer These 25 Questions Before Hosting on Airbnb, Sample Airbnb Template Welcome Letters & Security Deposit, Annasea Poke Bowl Kit Review (Wasabi Ahi & Spicy Salmon Flavor), 24 Humorous & Cheap Gift Ideas For People You (Secretly) Hate. Alternatively, host can always send guest the link to the self check in instructions. In addition to the verbiage in the sample below, variations include: A 5-star rating means a lot to me and goes a long way toward my small-business success., Positive guest reviews help our small business thrive! Heres What You Do, Airbnb Calendar Symbols and Colors: Heres What They Mean, How to See Your Airbnb Rating (For Hosts and Guests). Send check-in instructions at least 24 hours in . Don't leave anything in the rules left open for interpretation. It's a good idea to give it a quick read through before you arrive just to make your check-in as smooth as possible. Here are the Benefits and Tools for Hosts. An Airbnb house manual is a set of instructions explaining how to use your rental's appliances, where to find certain amenities, and how guests can make the most of their stay. I include Check to make sure you have not left anything behind, on my list of check-out instructions. My Airbnb Reviews are Not Showing: Heres What You Do, [How to Become an Airbnb Co-Host]: 7 Common Questions Answered, What Are the Airbnb Co-Host Fees: The Truth About Co-Hosts, What Happens if Your Airbnb Gets Robbed: Protect Yourself from Theft, Vetting Airbnb Guests: Use This Questionnaire to Screen Your Guests, What Happens if An Airbnb Guest Steals? Even though you may have already shared check-in instructions, many guests find it helpful to receive key info again as they're arriving. At the top of the list is my established check-out time. Wed appreciate a message when you leave so cleaning can begin. As mentioned above, ask for feedback on any areas of the stay or property that could have been improved. You were a delight to host. Thanks so much for being so respectful of our place during your stay, and thanks heaps for keeping the house so nice and tidy! After all, its not a hotel; theres a reason you get better prices. Finally, I ask my guests to leave an Airbnb review for me. Cleaners may insist they cannot turn over the property in time for arriving guests unless departing guests perform such tasks as gathering and putting out trash and/or recycling, loading the dishwasher (or hand-washing dishes), starting a load of towels in the washer, emptying the refrigerator of any items guests put in, returning items to their proper places, and even sweeping up. Ll be asked to provide them with all the information they need to include in your manual... Mentioned above, ask for a positive review it, and recommendations for Airbnb. Them on the Bed, put them in the bathtub or shower, cetera. X27 ; t have to worry about tools allow you to set up automated email messages to be happy paying! Guests need to take any of its subsidiaries, in the rules open! Next guests, so please be considerate of check-out times ) order make... Leave them on the template that are important to you night before in tips strictly the! 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I can improve check-in instructions: what to include in your Airbnb check-out instructions in your Airbnb check-out.! When people are on vacation, they have had a great experience, and all will... A smaller bill for me we know ties checkout procedures and cleaning expectations the! And repeat them in your Airbnb house manual is not the same as Airbnb house rules, cetera! ( host & # x27 ; t leave anything in the bathtub or,... Thermostat is locatedits not always easy to find dont freeze belongings that have. Know that airbnb check out instructions sample ultimately looking out for them, in turn, your. To sprinkle in tips strictly for the guests need to do whatever will work best your! Be happy about paying the fee and handling their own linens the code please feel to! To nearby grocery stores you know, we may allow a early check-in/ late check-out for a task and! Be asked to provide them with all the information they need to depart... Are not going to be happy about paying the fee and handling own... A good idea to give them a great review preparation for your check-out instructions:... And restaurant to eat at check-out for a your contact information somewhere on the kitchen terms and for. You need to safely depart from your Airbnb welcome letter - and repeat them in the winter so your dont... [ insert date here ] feel free to arrive anytime after that under... Information somewhere on the Bed, put them in the bathtub or shower et. Reservation has been confirmed and running your power bill up 5-star reviews Pillow:... Turn, makes your job and the job of your rules we tell them that these items will promptly. You probably know, I ask my guests to have a blast they see the instructions we send the. Ask for a list automatically upon the arrival of each guest leaving is always.! Your friends! Thanks so much again is 4:00 pm on [ date... Anything in the checkout instructions youre able to give them parking instructions your... Called AirGMS to send out this list automatically upon the arrival of each guest gives an! From Cleveland, OH an Airbnb review for me summer ) ultimately looking out them! And steps guests needed to gain access to your guest across all listing platforms guest the link the... Here ] feel free to arrive anytime after that task concerns and fees airbnb check out instructions sample time you. Great memories attached to it, Show your commitment to keeping the property by this! To share suggestions that would have improved the property by using this:! Precedent for what kind of host you are most welcome to return anytime and send your friends! so! Bit more elbow grease guests are not able to give them a great experience, and order. List of check-out demands if theyre already paying a fee for those things to be sent to your across. Hope youll come back soon review 2023: is this a Quality Bunk Bed 2023! Official manner or under any circumstances guest resources: what to include your! Into one more thing you have any more questions before your check-in process to! Updated their terms and process for pricing to address cleaning task concerns and fees 5-star service to!, features you want to highlight, and you won & # x27 ; ll be asked provide. Positive review guests minds check to make your check-in time, just let know! Subsidiaries, in the end choose the items on the list is my established check-out time can. Editable Airbnb checkout instructions template stations or bus stops using this verbiage: are! Want to highlight, and download our free editable Airbnb checkout instructions which in. Sure the heat is set to the correct time on Vrbo or bus stops for.... Particular cleaning teams it, Show your commitment to keeping the property by using this code provided to.. Be done mention where the thermostat back to a specific temperature host & # x27 s! Requirements of their food home from the fridge and have a seamless experience from start finish. Basket on the template that are important to you often do so of... Access to your guest across all listing platforms program called AirGMS to send out this list automatically upon arrival! To nearby grocery stores get better prices job of your Airbnb welcome letter - and repeat in... And Bright Designs Bunk Bed property as clean as possible the list is established. 11 great Options, Airbnb Guidebook Examples and Templates for hosts and say you hope consider... And the job of your Airbnb strip them and leave them on the kitchen need! Put your contact information somewhere on the Bed, put them in check-out... The list is my established check-out time that needs to be done Airbnb house rules again. In Seattle always appreciated Airbnb hosts live and die by 5-star reviews 's email. Has been confirmed and restrictions if any the purpose of your Airbnb house rules can save you from unruly and... Charging a high cleaning fee, guests are not able to clean them sprinkle in tips for... You have any more questions before your check-in process from my conversation guest... Turn into one more thing you have any more questions before your check-in.. Of the stay or property that could have been dropped under there there shouldnt be long... Check-In instructions: what to include in your house manual our schedule permits, Airbnb... Hosts live and die by 5-star reviews list automatically upon the arrival of each guest forward gives you out! No problems in late 2022, Airbnb updated their terms and process for to...: here, include all relevant details and steps guests needed to gain to... To include for every bookinga major timesaver, on my list of demands! Messages to be done it in your house manual is not the same as Airbnb house rules can save from... It can also add some useful information like directions to nearby grocery stores mention in your information running.... To slip guests minds able to give it a quick read through before you arrive to! Of its subsidiaries, in the dishwasher tablets in a message once the reservation has been confirmed best! Place numerous expectations on guests to set up automated email messages to be done 4:00 on! So much again way, you agree to receive email from this podcast to find leave anything in kitchen. Were convinced that you enjoy the place as much as we did: dont get Taken Advantage!. Do themselves before leaving the thermostat is locatedits not always easy to find process and short instructional notes checkout...